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FREQUENTLY ASKED QUESTIONS

Can I order directly from The Hub Corporation website?

Yes. You can purchase products directly through our online store or through one of our authorized distributors and dealers.

Do I need an account to order?

No. Guest checkout is available, but creating an account lets you view order history, save addresses, and speed up future purchases.

Can I modify or cancel an order?

Orders begin processing quickly. If you need to change or cancel an order, contact us immediately. While we'll do our best to accommodate your request, changes cannot be guaranteed once fulfillment has begun.

Where do you ship?

We currently ship throughout the United States and Canada. Additional international shipping options may become available in the future.

How quickly will my order ship?

Most in-stock orders ship within 1–2 business days. Transit times vary depending on destination and shipping method.

What happens if my package arrives damaged?

Please inspect your shipment upon delivery. If products are damaged during transit, contact us within 5 business days and include photos of both the packaging and damaged product.

What is your return policy?

Unused products in new condition may be returned within 30 days of delivery. Returned items must include original packaging and all included components.

Are your products covered by warranty?

Yes. Warranty coverage varies by product. Please refer to the Warranty page or individual product pages for complete details.

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